PIONEERING PERSPECTIVES: INVESTIGATING THE CHANGING MECHANISM OF NEGATIVE WORKPLACE GOSSIP ON HELPING BEHAVIOR IN THE CHINESE CONTEXT
Keywords:
Workplace gossip, Negative gossip, Organizational culture, Employee morale, Communication dynamics.Abstract
Gossip" in the workplace, colloquially known as "spilling the tea," is a prevalent phenomenon where employees engage in informal discussions about absent colleagues. While workplace gossip is a common aspect of organizational culture, it often skews toward negative narratives. Negative workplace gossip entails the dissemination of unfavorable, evaluative commentary about absent members within an organization. This article explores the dynamics of negative workplace gossip, shedding light on its prevalence, impact, and implications for organizational dynamics.
Drawing upon insights from contemporary literature and empirical studies, this article delves into the underlying factors driving negative workplace gossip and its ramifications for employee morale, productivity, and organizational culture. It examines the psychological mechanisms underpinning the propagation of negative gossip, including social comparison theory, self-enhancement theory, and the need for affiliation. Furthermore, the article elucidates the consequences of negative workplace gossip, such as decreased trust, heightened conflict, and diminished job satisfaction.
Through a comprehensive analysis, this article offers practical recommendations for organizations seeking to mitigate the adverse effects of negative workplace gossip. It advocates for proactive measures to foster a culture of transparency, trust, and open communication, thereby minimizing the prevalence of negative gossip and promoting a positive work environment. By cultivating a culture of respect and accountability, organizations can mitigate the detrimental effects of negative workplace gossip and enhance employee engagement and organizational performance.